Returns & Exchanges

At Eveline Cosmetics, your satisfaction is our priority, which is why we offer a 30-day return policy for any products that do not meet your expectations. Items must be returned in their original packaging and unused condition to ensure a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization Number.

• 2.
  Prepare the Package

  Carefully pack the unused beauty products in their original boxes, ensuring they are securely sealed to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a home pickup.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves your return, a refund will be processed to your original payment method within 5-7 business days.